Privacy policy

Privacy Policy

Kalysko

Last updated: February 8, 2026

Kalysko operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Kalysko is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:

Contact details: name, billing address, shipping address, phone number, and email address.

Financial information: payment card details, transaction data, payment confirmations, and other payment-related information (processed securely by our payment providers).

Account information: username, password, preferences, and account settings.

Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and past transactions.

Communications: information you provide when contacting us, including customer support inquiries.

Device information: IP address, browser type, device identifiers, and network information.

Usage information: interactions with the Services, including how and when you navigate or use the website.


Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us, or otherwise use the Services.

Automatically through your use of the Services, including via cookies and similar technologies.

From service providers that help us operate the Services.

From partners or other third parties, where permitted by law.


How We Use Your Personal Information

We may use personal information to:

Provide, tailor, and improve the Services, including processing payments, fulfilling orders, managing accounts, arranging shipping, facilitating returns, and personalizing your experience.

Marketing and advertising, including sending promotional communications and displaying relevant advertisements, where permitted by law.

Security and fraud prevention, including protecting accounts, transactions, and the integrity of the Services.

Communicating with you, including customer support and service-related notifications.

Legal and compliance purposes, including responding to legal requests and enforcing our policies.


Cookies and Tracking Technologies

We use cookies and similar technologies to operate, analyze, improve, and personalize the Services, as well as for marketing and advertising purposes. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Services.


How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With Shopify, vendors, and service providers who assist us with payment processing, hosting, analytics, fulfillment, shipping, and customer support.

With marketing and advertising partners, in accordance with their privacy policies, where permitted by law.

When you direct or consent to such disclosure.

With affiliates within our corporate group.

In connection with business transactions, such as mergers or reorganizations.

For legal reasons, including compliance with laws, regulations, or legal processes.


Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information submitted to the Services may be transferred to and processed by Shopify and its partners in other countries.

To learn more about how Shopify processes personal information and your related rights, please visit:
https://privacy.shopify.com/en
You may also exercise certain privacy rights via the Shopify Privacy Portal.


Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.


Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.


Security and Retention of Information

We implement reasonable security measures to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

Access or know what personal information we hold about you

Request deletion or correction of personal information

Request data portability

Opt out of certain data uses, including targeted advertising

Withdraw consent where applicable

We may need to verify your identity before processing requests. We will not discriminate against you for exercising your rights.


International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms, including standard contractual clauses, to protect your information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.


Contact Information

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

📧 support@kalysko.com